Build It Yourself Implementation for Customer Service

"BIY workflow solution is one of the creative outcome as the resultant of collaboration between Areteans and us. BIY capability has significantly improved the bank’s ability to implement new workflows quickly and created capacity for technology teams. In a span of less than 6 months our operations users were able to configure and implement more than 300 workflows."

Head | CCIB Client Experience

Industry

Banking

Location

United Kingdom

Services Provided

Build It Yourself

Business Benefits


story-star

900+

Processes Commissioned using BIY

User

3000+

Users Onboarded

Cases

8000+

Execution Cases Created

Reduced IT Dependency

Improved TAT

Faster Time to Market

Optimized Process with no manual errors

Increased Customer Satisfaction

Performance Monitoring

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