Build It Yourself Implementation for Customer Service – Success Story 2020-09-19T18:07:51+00:00

“BIY workflow solution is one of the creative outcome as the resultant of collaboration between Areteans and us. BIY capability has significantly improved the bank’s ability to implement new workflows quickly and created capacity for technology teams. In a span of less than 6 months our
operations users were able to configure and implement more than 300 workflows.”

Head | CCIB Client Experience

Industry

Banking

Location

United Kingdom

Services Provided

Build It Yourself

Business Benefits

900+

Processes
Commissioned
using BIY

3000+

Users
Onboarded

8000+

Execution Cases
Created

Reduced IT Dependency

Improved TAT

Faster Time to Market

Optimized Process with no manual errors

Increased Customer Satisfaction

Performance Monitoring

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Build It Yourself Implementation for Customer Service
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