Be Digitally Empowered
Areteans is helping the world’s leading providers in Communications & Media vertical to deliver lean yet robust systems which built for the future and catering to the varied needs of the market be it for
Delivering tailored customer experiences
Improving customer retention rates and reduce churn
Significantly improve operational efficiencies
Effective Campaign & Offer management
We at Areteans, are helping our customers tackle the challenges below in Communications & Media Services.
Increase Upsell & Cross Sell
We as an organization leverage our Marketing Practice to support our Communications & Media Customers to implement Pega Marketing for Communications successfully.
Provide an Omni Channel Experience
We support customers in the converged communications industry to develop value growth strategies, improve their experience across channels and maintain conversation with end users seamlessly.
By leveraging state of the art Pega Platform with Communications Industry Foundation we maximize organizational effectiveness.
Reduce Churn and Retain
Churn is a constant in this vertical. However anticipating churn, by applying deep knowledge of the customer data available we work with our customers to improve operational excellence, provide the right personalized offer in the right context at the right time to retain end users and create sustainable value throughout the customer life-cycle.
Possessing expertise in the following Pega Frameworks
Order Management for Communications