The Digital Transformation Wave
2020-09-25 |Business Architecture Team
If a digital transformation were to be defined:- Briefly it could be defined as the integration of digital technology into all areas of a business that fundamentally changes how the businesses operate and deliver value to customers.
In today’s world, everyone is talking about digitization of services and the ease of accessing it remotely. With the unexpected appearance of the recent pandemic situation of the novel coronavirus, businesses around the globe feels the need of digitization more than ever.
Pega as most of us know has digitized thousands of businesses around the globe ranging from midsegments to multinational giants.
In this space, we are going to see how the latest advancement of Pega is helping businesses in faster delivery and greater savings with its agile, low code, fully scalable intelligent automation.
Pega “The always evolving tool” has recently imbibed the following to make their software more agile and lightweight so that the businesses take lesser time to reach the market.
Pega Process Fabric:- With the recent release of the Pega process fabric now Pega can articulate the business architecture weaving together the business processes, case management, and workflow across all systems and platforms. Along with process fabric, the following has been scaled up / changed recently to suit business needs aptly
As a Pega Gold Partner, Areteans is always very proud and happy to be a continuous part of the digital transformation journey for one of the largest Digital Bank of South Africa.
This bank operates fully digitally and is branchless, hence the need for a proper Business Process Modelling implementation was very critical and sensitive.
As Pega fitted exactly into their strategic objectives the robust implementation of their omnichannel modules and applications in Pega were very important.
Areteans helped them scale up their objectives and the bank achieved to onboard a million customers over a period of just one year.
The benefits achieved by the Bank by using Areteans services and Pega were the following but was not limited to it.
Keep watching this space as we get ready for more “Build for Change”: Pega
Areteans is a Gold Pega partner which is 100% focused on Pega. We are enabling our customers globally to transform & evolve digitally by implementing Pega solutions ranging from simple to complex enterprise implementations. We possess deep expertise in delivering Pega CRM suite of applications ranging from Customer Service, Sales Force Automation, Marketing & Decisioning applications across Banking & Financial Services, Insurance, Telecom & FMCG. We also deliver innovative & specialized Pega accelerators which can jump start customer journeys build in our own R&D Innovation Labs.